10/13/2019 Vonage App For Mac
Take your Vonage phone with you and never miss a call or the chance to place an international call when you are not at home. Pick up incoming calls at home or on the go and intercept and return calls to up to 10 international phone numbers. All calls ring your Vonage home phone and up to two phones linked by the app. Place outgoing calls from any linked phone for the same rates as your Vonage home phone. Apply incoming and outgoing call settings.
This includes turning off incoming calls to the app, blocking unwanted callers, selecting your outbound Caller ID display and specifying the connection type for outbound calls. Intercept incoming international calls and once intercepted, the Vonage system returns the call for the same low rates as your Vonage home phone using our latest feature called Boomerang. You can also place calls over Wi-Fi, which is useful in low coverage areas or when traveling internationally. No iPhone or Android?
Vonage® Desktop-Connect Business Softphone. Vonage.com Desktop-Connect is an included feature you get when you purchase a Vonage® Business Cloud phone system. Easily access your Desktop-Connect app directly from the internet on both MAC or WINDOWS or by logging in here.
Link your Vonage service using and make calls on the go for the same price as your Vonage home calling plan. Make a Call:. From Keypad, dial the phone number that you want to call (use 011 + for international calls). From Recents and Contacts, tap the contact you want to call.
From Siri (iOS 9 and later), speak 'call using Extensions' or 'Use Extensions to call '. From Spotlight (iOS 10 and later), type or dictate a contact name and receive the option to call using Extensions. Receive a Call:.
On iPhone, tap Accept. On Android, tap Green button or Phone icon.
Change or Remove Linked Number. Recents. View call log. Click a contact name to call. Swipe a contact to block or unblock. Swipe a contact to add or remove from intercept list for Boomerang.
Swipe to delete a contact. Contacts. View contacts A to Z. Search for contacts. Click a contact name to call. Tap a contact to add ore remove from intercept list for Boomerang. Keypad Dial a phone number.
Voicemail. List voicemail messages. Play, return call and delete messages. More. Manage Home Account. Call Settings.
Rates. Tell Friends & Family. SMS Permissions. Help Center. Contact Us. Extensions Tour. Terms of Service Use of Call Settings.
Incoming Call Settings:. Incoming Calls is turned on by default. You can turn off in the app and doing so does not turn off for your Vonage home phone or other Extensions App. Call Block lets you view, add and remove callers that you do not want to ring your Vonage home phone or any linked mobile phone number. Boomerang lets you intercept up to 10 incoming international calls and once intercepted, return the international call for the same rate as your Vonage home phone. Outgoing Call Settings:.
Register for Wi-Fi calling if declined during initial setup. Make sure you register in U.S.
If you want to use app internationally. Option is not available if you previously setup. My Caller ID lets you choose to display your Vonage home number or your mobile phone number on outgoing calls. Network calling modes let you choose the connection type to use for outgoing calls. For descriptions, see Use of Network Connections. Use of Network Connections.
Wi-Fi / Cellular:. Places calls over Wi-Fi. When Wi-Fi is not available, mobile carrier's network is used. Limited minute mobile plan can incur charges. Wi-Fi / 3G / 4G:. Places calls over Wi-Fi.
When Wi-Fi is not available, mobile carrier's 3G or 4G network is used. Does not use mobile minutes.
Wi-Fi Only:. Places calls using Wi-Fi connection only. Does not use minutes or data from your mobile plan. Cellular Only:. Places calls over your mobile carrier's network. Limited minute mobile plan can incur charges. Use with Other Vonage Features.
Call Forwarding and SimulRing Takes priority over incoming calls to the app and use is not recommended. Call Hunt Mobile inbound calling (MIC) will disrupt the Call Hunt sequence. Any Vonage phone number using the Extensions App with mobile inbound calling enabled cannot be used in a Call Hunt sequence.
Caller ID Block Prevents the display of the home phone number on an outgoing call. If My Caller ID is set to mobile number, the mobile number continues to display. International Call Block To place calls from the app, make sure International Call Block is off. Network Availability Number Setting is ignored if incoming calls to the app is turned on. Use with Call Waiting. Call Waiting is not supported within the app. The following behavior occurs based on active call type: Active Extensions call:.
Incoming Vonage call rings the home phone and any Extensions App phone that is not active. Incoming mobile network carrier call that is answered places your Extensions call on hold automatically.
Active mobile carriers network call: While some carriers allow you to talk and browse the web, others do not. For those that allow simultaneous data and voice, you will receive a push notification (alert) of an incoming Extensions App call. Check Rates.
Tap More and then tap Rates. Enter a phone number or tap the blue icon (iPhone) or icon (Android) to choose from your contacts. Rates for Placed Calls.
If your Vonage calling plan includes unlimited calling, then calls to that location from the app are also unlimited. If your Vonage calling plan charges a per minute rate to certain locations, then calls from the app to that location are charged at the same rate. If your Vonage calling plan gives you a limited number of minutes per month, then calls from the app count against your minutes. Rates for Received Calls. Calls answered through the Extensions App do not count against your minutes on a limited minute Vonage calling plan. Answered calls do not count against your mobile minutes, but data rates may apply. Boomerang works as follows:.
Add up to 10 international phone numbers to your intercept list by tapping on a name in Contacts, swiping a contact in Recents or by going to More Call Settings Boomerang. Choose to send a video and message the person you are intercepting about the feature through SMS, Email, Notes or Facebook. Receive an incoming call from the a person on the intercept list based on a matching Caller ID and the Vonage system plays the following message: Please hang up and I'll call you right back.
This caller is not charged for the intercepted call. Wait a couple of seconds for the Extensions App to return the call and connect you to the person who just called you. If the location is included in your Vonage plan at no cost, the call is placed at no cost to you. If the location is not included in your Vonage plan, you are charged the low cost international rates to that number. Change Settings on Active Call. ¹Unlimited Calling is based on normal residential, non-commercial use.
A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
HIGH-SPEED INTERNET REQUIRED. VALID FOR NEW ACCOUNTS ONLY. RATES EXCLUDE INTERNET SERVICE, FEES AND TAXES.
Extensions® permits inbound and outbound calling on up to two additional registered phones at the home calling plan rates. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 400), all call minutes placed from both your home and registered Extensions® phones will count toward your monthly minutes allotment. Extensions® calls made from mobiles use data or airtime and may incur surcharges, depending on your mobile plan.
The number transfer process takes approximately 10 business days from the time you confirm your transfer request. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911.
See www.vonage.com/911 for details. †Limited time offer. Valid for new customers only who are residents of the 48 contiguous United States, 18 years or older.
Cannot be combined with any other promotional offer. Offer good while supplies last.
Limited one prepaid or gift card ('Card') per household. An eligible customer must be active and in good standing and subscribe to Vonage for two bill cycles.
After approval of eligibility, allow 5-10 business days for the Card to be issued. Terms and conditions are applied to the Cards. Vonage has the sole right to decide all matters and disputes arising from the Card, and all decisions are final.
All taxes on Cards are solely Customer's responsibility. Vonage is not responsible for any damage to the Card sustained during delivery or product defects of any kind.
In the event that the Card becomes unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value. Visa prepaid card is issued by MetaBank ®, Member FDIC, pursuant to a license from Visa U.S.A. © 2019 Vonage. ¹Unlimited Calling is based on normal residential, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service. HIGH-SPEED INTERNET REQUIRED.
VALID FOR NEW ACCOUNTS ONLY. RATES EXCLUDE INTERNET SERVICE, FEES AND TAXES. Extensions® permits inbound and outbound calling on up to two additional registered phones at the home calling plan rates. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 400), all call minutes placed from both your home and registered Extensions® phones will count toward your monthly minutes allotment.
Extensions® calls made from mobiles use data or airtime and may incur surcharges, depending on your mobile plan. The number transfer process takes approximately 10 business days from the time you confirm your transfer request. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details. © 2019 Vonage.
The Vonage desktop application gives you the power of your business phone system — on your computer desktop. The Vonage Desktop Application So, what exactly is Vonage DesktopConnect? With this app, you can use your business phone system directly from your desktop computer or laptop and conveniently handle all your business communications right from the desktop where you get your work done every day. It's included at no extra charge on you account. The app lets you make phone calls and send texts from your Vonage Business phone number using the integrated softphone, look at your contact history with clients and colleagues, check for missed calls, listen to voicemails, and more. Are you trying to figure out whether your colleague is available for a quick chat or messaging session? You can quickly see a coworker's presence using DesktopConnect.
How DesktopConnect Works Vonage DesktopConnect seamlessly integrates all the functionalities of your Vonage Business phone system with your computer, whether it's a Mac or PC. You can use DesktopConnect with a headset or with your laptop's built-in microphone and speaker. The app is designed to support the way you work, giving you convenient access to a wide range of communication features directly from where you're often most productive: your desktop. Vonage DesktopConnect enables you to:.
Start making and receiving calls soon after you sign up for a Vonage Business account. Send and receive text messages and calls to any U.S. Number using your Vonage Business number. Chat with colleagues one-on-one or in a group message. Use to automatically open any web page you like along with incoming or outgoing calls. Save business contacts so you can view them on DesktopConnect or your mobile app.
View your colleagues' presence to instantly see their availability for a chat or call. Support your teleworking programs and help quickly onboard new employees. Enjoy the combined benefits of a desktop app and a softphone. How to Get Vonage DesktopConnect Do you want to maximize your productivity and get more done by integrating your business phone system with your computer? You can get started with DesktopConnect right away when you subscribe to Vonage Business Cloud. If you already have Vonage Business Cloud, look no further: You can easily online.
With DesktopConnect, you can enjoy all of your powerful right on your computer. Call to find out how cloud solutions can boost company-wide collaboration.
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